These terms govern the use of gscreativas.com and set out the general terms of the services of GRUPO DE SOLUCIONES CREATIVAS S.A.C. (“GSCREATIVAS”). By using the site or hiring our services, you accept these terms. This English version is provided for convenience; the Spanish version prevails.
1. Who we are
GRUPO DE SOLUCIONES CREATIVAS S.A.C., Tax ID (RUC) 20607431117, Av. Las Almendras 286, Los Olivos, Lima, Peru. Email: informes@gscreativas.com. Phone: +51 957 269 431.
2. Use of the site
You may browse the site freely. You agree to use it lawfully and not to:
- Submit false information or third-party data without authorization.
- Attempt unauthorized access to systems, accounts or data, or disrupt the site.
- Use the forms to send unsolicited advertising or unlawful content.
Information on the site is for reference only and is not an offer. Each commercial proposal is prepared according to each client’s requirements.
3. Hiring our services
Our services (software development, e-learning solutions, cloud architecture, ecommerce, web design, AI automation, hosting, marketing and branding) are governed by the proposal, service order or contract signed in each case. These terms apply to anything not covered there; if there is a conflict, the specific document prevails.
4. Custom software development
- Scope, deliverables, timelines and price are set in the approved proposal. Scope changes are quoted separately.
- Ownership of the software and source code is set in the contract. Unless otherwise agreed, it transfers to the client once the full price has been paid.
- We may use open-source components (for example, under GPL or MIT licenses), which are governed by their own licenses. We do not use paid third-party software without the client’s consent.
- After the agreed warranty or support period, maintenance is contracted separately.
5. SaaS solutions (ERP, CRM and others)
- Offered for purchase (license) or rental (subscription), as stated in the proposal.
- The client owns the data it records in the system. GSCREATIVAS processes it only to provide the service.
- When a subscription ends, the client may request an export of its data within the period set in the contract; the data is then securely deleted.
6. Hosting, domains and infrastructure
- Acceptable use: hosting unlawful or infringing content, pirated software, child sexual abuse material, fraud sites or deceptive investment schemes, or sending unsolicited bulk email (spam), is not allowed. In case of breach we may suspend the service, with prior notice unless there is an urgent risk to other clients or to the infrastructure.
- Resources: shared plans have reasonable usage limits (processes, storage and bandwidth) so as not to affect other clients. If an account repeatedly exceeds them, we will propose a suitable plan.
- Backups: we make backups according to the plan hired, but recommend that clients keep their own copies of their information.
- Renewal: services renew for equal periods unless cancelled before expiry. If a service expires without renewal, its data may be deleted after the grace period stated in the expiry notice.
- Domains: registration is subject to each registry’s policies (e.g. .pe or .com). Domains are registered in the client’s name.
7. Payments
Prices, payment methods and terms are set out in each proposal or invoice. Late payment may lead to suspension of the service, after notice to the client.
8. Cancellations and refunds
- Amounts paid for third-party services already purchased in the client’s name (domains, licenses, servers or cloud credits) are non-refundable.
- Other refunds are governed by the proposal or contract.
- This does not limit your rights under Peru’s Consumer Protection Code when you act as a consumer.
9. Intellectual property
The texts, designs, logos and other content of the site belong to GSCREATIVAS or are used with permission, and may not be reproduced without authorization. Third-party trademarks mentioned (for example, Moodle™, AWS, Microsoft Azure, Google Cloud or WooCommerce) belong to their respective owners; they are mentioned for descriptive purposes only and do not imply affiliation.
10. Liability
We provide our services with professional diligence. We are not liable for damage caused by events beyond our reasonable control, by misuse of the systems by third parties or the client, or by content published by clients. Nothing in these terms limits liability that cannot be excluded by law.
11. Links to other sites
The site may include links to third-party sites. We are not responsible for their content or policies.
12. Personal data
Personal data is processed under our Privacy policy and Cookie policy.
13. Complaints Book
Our online Complaints Book is available to you.
14. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Peru. Any dispute will be submitted to the courts of Lima, without prejudice to consumers’ right to go to INDECOPI or use other channels provided by law.
15. Changes
We may update these terms. The current version is the one published on this page, with its update date.