Custom ERP · E-commerce
Tourism ERP and e-commerce for Inca Trilogy Tours
We centralized bookings, sales and operations for a tour agency selling through its website, WhatsApp, social media and partner agencies, with a custom ERP and an online store.
The challenge
What the client needed
Sales came in through many channels (website, social media, WhatsApp and agencies), which led to disorder, slow customer service and little visibility into bookings. Data from different sources had to be unified, seat availability managed in real time and online payments integrated without halting operations.
The solution
What we built
Custom tourism ERP
Bookings, sales, seat inventory, suppliers, itineraries and financial control in a single system.
E-commerce platform
Online tour sales with up-to-date availability, dynamic pricing and secure payments.
Scalable cloud architecture
Infrastructure that grows with each season's demand, with automatic backups.
Features
- Unified sales dashboard: website, WhatsApp, agencies and social media
- Automated invoicing
- Guide assignment and transport control
- Automated notifications
- Real-time availability and pricing
- Online payments and API integrations
- Analytics reports
Results
- Real-time operations, all in one place
- Faster service across every channel
- A platform ready to scale with the season
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